Dissatisfied

I am writing to express my ongoing frustration with Discovery regarding my withdrawal payment. Despite numerous attempts to resolve the issue, I have been met with significant delays and lack of communication. Notably, the only instance where I received a response was when I mentioned escalating the matter to HelloPeter.

I have been consistently emailing the staff benefits team, adhering to their stated turnaround time of 2-3 working days, yet I have not received the necessary assistance. I am finding it challenging to navigate this process and would appreciate your help in resolving this matter.

I look forward to your prompt attention to this issue.