DISSATISFIED CLIENT

I was a member back in 2017 and I nearly Lost my child dur to that my wife BP was high and they didn't wanna authorize her to be admitted to hospital due to we haven't reach her Pragnancy waiting Period dou they were authorizing the Gyna all along,I cancel and took another one. Last year in June My wife was Permanently employed at Clicks as a Pharmacy assistant and we found out that it Compulsory for her to take Discovery medical aid.Since she Join she has not received her membership card I had to take her out of mine Medical aid and in Sept we also found out she Pregnant now there no waiting Period since she coming from another Medical aid.The issue now her Plan doesn't have Gynacologist in her area as She is working in Ladysmith "Mnambithi" the available Gnya r in Bergville and Newcastle and that about 45min Drive. We were paying cash for scans r check ups and when we try to cancel they told her to speak to her HR.In November we were advice to upgrade the plan so she can be able to consult Gyna around her area if not she will have to deliver at a Government hospital like last time. We called in Nov to upgrade and we were told to call back in January, We did on the 6th of Jan and we were told we are late it closed.We were not told the time frame in November and Now we paying for medical aid that's is not gona help us to deliver our second child and my Wife is a scissory deliver person. I AM NOT HAPPY AT ALL ABOUT DISCOVERY. Hope this matter will led to sumone with conscience.