Dissatisfied and highly frustrated with low grade service

<p>I have been ill for the past 4 months. Been on 4 courses of antibiotics with no improvement to my health.</p> <p>During the 13th to 16th October 2016 I have visited 3 different gps. Upon returning to work on the 18 th October I was rushed to hospital in an ambulance due to falling terribly ill. After xrays and bloods were done I was told by the doctor in the trauma unit of Mount edgecombe life hospital that I require admission. After getting ready to go into the ward I was called by administration staff of the hospital ( after being given about 8 injections and breathless I was told to call and speak to discovery myself) and told medical aid has pended my hospital authorisation. An sms was señt to me to notify me that discovery required motivation from my gp(primary doctor) who is currently away on medical conference and will only be back on the 25th October. I called the discovery call centre using up more than R400 airtime everyday from 18th to 21st October 2016 to ask the letter be sent to my secondary gp. The agents keep on messing this up, until now that has not been done. I have sent numerous emails to health info I have received a response to rate discovery service however nobody has contacted me with a resolution. I visit the local clinics every day to get nebulised(4 or more times per day) as well as hydrocortisone or I can't sleep, I have sores inside of my mouth so I am unable to eat, and when I am able to eat I vomit. My ribs are swollen and sore I am unable to work due to this I am disorientated most of the day, and have still not received a response from medical aid. My condition deteriorates however still No Service, I am extremely appalled at the horrible experience and service. So unwell and exhausted I keep getting the run around from discovery. Highly disappointed that a company of such recognition renders service of such utter poor quality.</p>