MB
Maxine B
1 reviews | Active since Jun 2019
27 Jan 2020, 08:25
Dissatisfied...
In November 2019, Discovery sent a communication to inform me that my premium will be R1659 however on 25th January they debited R2450 from my account without any communication informing me that my premium has increased.
I will be canceling my medical aid at this month and moving to mementum who is actually capable of doing their job properly.
Your customer service is terrible!
Helpful (0)
Replies (2)0
Replies (2)
Discovery Health's replyOfficial
27 Jan 2020, 13:42Dear Maxine B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply27 Jan 2020, 13:42
Official
Dear Maxine B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
29 Jan 2020, 12:41Dear Maxine
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply29 Jan 2020, 12:41
Official
Dear Maxine
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team