Dissapointed Cancer member

As i cancer patient I am beyond frustrated and dissapointed in Discovery they are making my life hell & miserable and it just doesnt stop or get easier with having to query every single treatment that i am getting. Numerous phone calls/emails and all you get your query has been exculaleted to the relevant department but the issues does not get resolved. I have been registered on the Oncology benefit since October 2024 for breast cancer. Between Discovery - Western Gap cover they are not paying for my anesthetist and plastic surgeon( i have to try and pay out of pocket)

My Other Big Problem that i have now is that Discovery is refusing to pay for Pathcare bloods that i must have before my weekly chemo session. I followed up with my oncologist receptionist and they never had to get auth for bloods. I received a call from pathcare regarding the payment because im held liable. Im on chemo treatment now and still need to go for radiation. Discovery has deducted ALL chemo treatments/bloods/radiology/oncology drs accounts since January 2024 from my MSA(zero balance). Im on iron tablets(ferrimed) (got script from my oncologist in feb submitted to them, as it need to be authorised before you can get it. Yesterday i had to pay out of pocket but it was declined(dont know the reason) and because i have no savings it couldn't even be deducted from that. My question is... What if you see your oncologist and need the meds urgently do you still have to wait for authorisation before you can get it?

My savings are all depleted. I have phoned and send emails since February but this issue cannot be resolved. I do not think they realise what they they putting me through. Its 2:00am in the morning and i cant sleep because of all these issues.