MS
Madele S
1 reviews | Active since Nov 2013
02 Dec 2015, 11:58
Dissapointed
Louis Kleinhans promised to phone me back with feedback yesterday morning at 08:30...he never did. When making a promise does it not mean one keeps it? Even if you do not have an answer as yet I would thin you still phone your client and inform then that the matter is still in progress. I have been waiting for a whole year now and still no one is able to keep their word. <br> <br> PLEASE will someone with an answer give me a call.
Helpful (0)
Replies (1)0
Replies (1)
Discovery Health's replyOfficial
21 Dec 2015, 15:14Hello Madels01,
Thank you for your comment.
Please accept my sincere apologies for the inconvenience caused by the delay and service you received regarding your query. This has been addressed with the relevant agent as well as manager involved. We strive to provide service of an excellent nature and we do welcome any feedback that we receive. We are continuously improving our service delivery and hope that your future interactions with the Scheme are pleasurable.
We confirm that the relevant team has been in contact with you and provided feedback on your query
Regards
Discovery Health
Thank you for your comment.
Please accept my sincere apologies for the inconvenience caused by the delay and service you received regarding your query. This has been addressed with the relevant agent as well as manager involved. We strive to provide service of an excellent nature and we do welcome any feedback that we receive. We are continuously improving our service delivery and hope that your future interactions with the Scheme are pleasurable.
We confirm that the relevant team has been in contact with you and provided feedback on your query
Regards
Discovery Health
Discovery Health's reply21 Dec 2015, 15:14
Official
Hello Madels01,
Thank you for your comment.
Please accept my sincere apologies for the inconvenience caused by the delay and service you received regarding your query. This has been addressed with the relevant agent as well as manager involved. We strive to provide service of an excellent nature and we do welcome any feedback that we receive. We are continuously improving our service delivery and hope that your future interactions with the Scheme are pleasurable.
We confirm that the relevant team has been in contact with you and provided feedback on your query
Regards
Discovery Health
Thank you for your comment.
Please accept my sincere apologies for the inconvenience caused by the delay and service you received regarding your query. This has been addressed with the relevant agent as well as manager involved. We strive to provide service of an excellent nature and we do welcome any feedback that we receive. We are continuously improving our service delivery and hope that your future interactions with the Scheme are pleasurable.
We confirm that the relevant team has been in contact with you and provided feedback on your query
Regards
Discovery Health