1 reviews | Active since May 2016

31 Jul 2019, 15:42

Dissapointed

Im so dissapointed in the service received from you.. 3 weeks ago i sent an email with regards to my son's chronic medication, the doctor re-send the details and i requested some details and no one ever called.. i sent the email to your claims department as till today i could not go take my sons medication cause all the medication have not been approved

0
Replies (2)
Discovery Health
Discovery Health's reply02 Aug 2019, 13:03
Official
 Dear suraya imran 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards
 Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply05 Aug 2019, 10:30
Official
 Dear  suraya imran 

We have been in touch with you to answer your comments. 

Regards
 Discovery Health Servicing Team