1 reviews | Active since May 2016

19 Jun 2018, 13:17

DISSAPOINTED

my son was admitted at hospital on the 01/06/2018 and we received the authorization number for his stay. To my surprise i have been receiving invoices from various doctors/specialists for money i owe them. all of this was suppose to be covered from my hospital benefits. why do i have to pay for things that must come from my benefits if my son was hospitalized. I'm so disappointed cause this is not what i expected from Discovery.

0
Replies (2)
Discovery Health
Discovery Health's reply19 Jun 2018, 13:48
Official

Dear Suraya12

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regard
Discovery Servicing team

Discovery Health
Discovery Health's reply19 Jun 2018, 14:18
Official

Dear Suraya12

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team