DISSAPOINTED

i now had just about enough of this.. how the **** can you guys not sort out a simple request that you messed up.. every damn month i have to receive SMS's from Dr Jansen Van Vuuren that i still owe them money after you promised on numerous times that this will be resolved. on the 13/02/2018 you admitted that you (Discovery) made incorrect payment as you billed according to the keycare rate and not the keycare agreement rate and reference ********** 576 was provided . and that it will be paid, i called last month and was given a reference ********** 340 , that it will be resolved and today im getting another SMS that there is still an amount of R268.39 outstanding. if this is not resolve by the end of business today i will take this further and make sure that people know what type of poor billing system you have and that you even admitted it.