1 reviews | Active since May 2016

14 Jun 2017, 13:30

Dissapointed

<p>I sent an email regarding a query and none ever called me regarding my query.. The only stupid email i received is that the email address i sent it from is different, yes it will be because im on damn maternity leave and do not have acess to my damn work email. Are you not suppose to call clients who request call backs. I want someone to call me immediately </p>

0
Replies (3)
Discovery Health
Discovery Health's reply14 Jun 2017, 14:27
Official

Dear Suraya12

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Regards
Discovery Health Servicing Team

's update15 Jun 2017, 17:48
Reviewer Update

Wow its now 24hr later and yet no one ever called me.. this service is really bad and it make me have second doubts about how you treat your clients.. i pay alot of money every month to you and the last thing you can do is value your customers and treat them with dignity.. Im so dissapointed in your service

Discovery Health
Discovery Health's reply19 Jun 2017, 14:37
Official

Dear Suraya12

We can confirm that we have sent you feedback by email.

Regards
Discovery Health Servicing Team