NW
Nomsa W

1 reviews | Active since May 2016

12 May 2016, 14:12

Dissapointed

<p>I terminated employment in 2014. Medical Aid was supposed to be put in my Private Capacity but it was terminated. When I discoverd that I informed Discovery Health. They agree to reinstate subject to me paying the months without cover, which I did. Medical aid was not reinstated even though I continued paying. </p> <p>When I called call centre I was sent from pillar to post. Complained on their online system. No response to date. WHen I stopped paying they were very quick to black list me. I want the money I paid back and they must cancel the blacklist as they never reinstated the cover despite taking the money.</p>

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Replies (1)
Discovery Health
Discovery Health's reply16 May 2016, 14:37
Official
We have read your post and understand your frustration. We tried to reach you telephonically however you were not able to take our calls. We emailed you our details and you may contact us directly so we may assist you with your query. Regards Discovery Health Servicing