Disregard for life

<p> I am deeply saddened by how discovery health is quick to take prospective clients moneys without questions asked, however when an unforseen event occurs they treat you like a ******** as though you asked for illness to strike.</p> <p> </p> <p>My mother joined discovery in may, in june she was newly diagnosed with that ca that is aggressively spreading. Its gone 3 weeks and discovery has offered no support, but rather has added on to the stress during this terrible time. </p> <p> </p> <p>The case has been with the 'case manager' for the past 3 weeks, discovery contacted a doctor who my mother has NEVER been to, providing personal details to this wrong doctor, all this time waiting for a response instead of contacting my mother and asking who was her doctor. Whats even more shocking...when we thought we were getting somewhere by clearing the whole wrong doctor...she gets a call again today saying the doctor is not responding, when my mother asked for the contact details of thid doctor..it was again the wrong doctor!!!</p> <p> </p> <p>Its pathetic that when a person is going through the worst time in their lives, that a medical is doing this, with no honesty and integrity on their dealings. My mothers condition is detetiorating every day..whilst discovery case managers are collecting incorrect information with the intent of not providing a service they had promised when signing up.</p> <p> </p> <p> </p>