Dismissive attitude by Discovery Health

Item: Discovery Health
Rating: 1
Author: pieterjacobushugo P

I was retrenched recently and had to urgently have access to the Discovery website. To see what my options are etc. It is now more than a month after numerous calls for help, but ZERO assistance from them. Nothing. One would think they would want to retain business, or at least just do the decent thing. No chance of that. I will be looking elsewhere.

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

27 Jul 2020, 11:36

Dear Pieter H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply27 Jul 2020, 11:36

Official

Dear Pieter H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

pieterjacobushugo P's updateReviewer Update

27 Jul 2020, 11:57

Thank you. I don't need a copy and paste email from your help desk. I want a phone call please.

pieterjacobushugo P's update27 Jul 2020, 11:57

Reviewer Update

Thank you. I don't need a copy and paste email from your help desk. I want a phone call please.

Discovery Health's replyOfficial

27 Jul 2020, 13:15

Dear Pieter H

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team

Discovery Health's reply27 Jul 2020, 13:15

Official

Dear Pieter H

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team