DISMAL DISCOVERY (causes ILL) HEALTH

On Fri 3 Jul AFTER business hours, I get an email from Discovery telling me that they have cancelled my contract retro-actively from 31 MAY due to non-payment! I am a SAA flt att. SAA stopped paying their portion of my medical aid some time back, so I had gone through all the necessary hoops, sent ALL required documentation, AND received confirmation that everything was 100% in order for the transfer of my medical aid contract from corporate to individual. Clearly Discovery's admin is in total disarray. Is this not why RSA was, and is, in lockdown? So the medical section of our country could prepare for Covid? Hats off to the rest of the medical community, but not to Discovery. In the event of me being rushed to hospital I would then not be covered because of THEIR error. Also, how safe are all my personal financial and identity docs being kept as I sent them through to someone at Discovery who was probably working from their home? The spectre of identity theft is also hauntingly worrying. So, in the midst of a pandemic, I temporarily sit without medical health cover because of Discovery administrative shambles. I get an email response this morning telling me that they will contact me in due course. Today is Wed 8 July. They blemish my perfect credit history rating through their error. Other people told me that exactly the same thing happened to them and that it took 3 months for Discovery to rectify it.(Not all are at SAA, and one it happened to before Covid.) I am glad I have no other Discovery products. Unacceptable!