Dismal and rude customer service from vaccination agents

The ladies at main entrance of the Sandton Discovery building who wear the grey "Ask Me For Help" bibs treated me and my partner so rudely when they were verifying our vaccination status before entering the building. They're names were Khetiwe and Kamo. We arrived to 1DP on Tuesday, 8 February 2022, around 12:35pm. When we asked questions of why the verification was taking so long as we'd been standing for a while, they didn't bother responding to us yet we were standing right in front of them and kept conversing between themselves. They were very rude and cold to my partner when asking him for his details. We are utterly disappointed and angered by how we were treated by employees who are supposed to help Discovery clients and members.