Dis***ery Health

Registering with Discovery's Provider Network has been nothing but a **** experience.

The call centre is useless. The staff can't answer questions. No one returns calls or responds to emails. The communications are nothing short of rude or abrupt and there is no good way to raise these as issues with anyone.

I have no faith in the establishment as I have had issues with my personal medical aid as well, and the provider registration has been proof that Discovery cuts costs by hiring substandard customer relations teams and invest very little in the professionals that rely on their infrastructure.

To all who read this: don't make use of Discovery services. Choose another bank, another medical aid, another insurer. Your money is safer in the hands of someone/anyone else.