JH
Juinita H

1 reviews | Active since May 2016

17 May 2016, 07:40

Dishonoring contract

<p>I received a applcation to join discovery letter on the 22/04/2016 I phoned to confirm that amount was correct and was told it was, I had it signed off and sent it back with all relitive infomation required. Only to find out on 11/05/2016 that it has not started yet do to Discovery changing the amount on the contract with out informing us about it. When I queried what was going on on 13/05/2016 I was told the amount was wrong on the first contract and now I need to pay the correct amount as it was Discovery's fault for the miss infomation, and there is nothing they can do about it. It my problem now. I want this fixed and the origanal contract and agreement between us to be put in place. How can Discovery take their clients/new for such a ride what Bad ********* service. </p>

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Replies (1)
Discovery Health
Discovery Health's reply20 May 2016, 14:46
Official

Hi juinitacoetzee

Thank you for giving us the opportunity to respond.

We apologise for the manner in which this matter was handled. We have confirmed that you were contacted and your query was addressed.

If you need any further help, please contact us directly.

Regards

Norman