DP
Deon P

1 reviews | Active since Aug 2018

12 Jun 2019, 11:57

Dishonorable company

Resigned my membership ********** from Discovery health. Received a letter from them claiming that I owe R5747. They could not give any details as to how this figure was calculated. Started paying back as per an arrangement with one of the wolfs pestering every day for payments. Still no detailed account. While payments was still being made I was handed over to SSD & Associates. Tried contacting Discovery but was told that the account is no longer with them but with the lawyers. I have paid more than what is suggested by the lawyers SSD & associates and there is no reasoning with them even if you send them a copy of your bank statement indicating payments to discovery health.

0
Replies (3)
Discovery Health
Discovery Health's reply12 Jun 2019, 12:42
Official
Dear  DeonPye 

Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.

Regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply14 Jun 2019, 14:25
Official
 Dear  DeonPye 

We have been in touch with you to answer your comments. 

Regards
 Discovery Health Servicing Team 

DP
Deon P's update04 Jul 2019, 16:54
Reviewer Update
Thank you HELLOPETER for giving the individual a voice that is heard by big business. Without you I would still be frustrated and helpless.

Thank you Mikella de Oliveira for the information when no-one at Discovery wanted to help.
Although I do not fully agree with the amount, it was paid in full.