Dishonesty and Rude service

Am scared of going back 2 depression because of Discovery. They truly contribute to our mental illness, after I worked so hard to improve my CD4 from 23 n they are taking me back. I left my company in Dec 2014 was on Classic Priority from 2004 then changed to Keycare when I made medical aid aware.<br> <br> I visited walking center in Sandton after not getting help from call center. I delt with Robin who ended up being so rude, I notified the manager he didn't take over from her.<br> <br> She verified my documents with someone then said I should run 2 FNB 2 pay R1040 for KeyCare. She lectured me on how I must never used any doctors or hospitals.<br> <br> To my surprise I was billed R2996 for Classic Priority not Keycare as agreed. Called discovery spoke 2 several people, Trevor, Nolu, Majeeb, Lesego, Zama n Niel from Billing dept.<br> <br> Everyone helps me 2 keep hope alive that money will be reversed and bill the correct amount. I have never slept since the day I got sms. I am so stressed especially now that am not working every cent counts and I took time to go to them with hope that when I deal with a person face 2 face things will be right, I really fooled myself once Discovery always Discovery.<br> <br> It's SAD.<br> <br> <br>