1 reviews | Active since Feb 2014
Dishonest with regards to their Smart Plan scheme
<p>I am truly disappointed by Discovery! I have been with Discovery for a while now and as a healthy female, I have barely made use of my medical aid. I recently changed to the Smart Plan. In the brochure it is stated that Discovery would cover one prescription every month. As a healthy female, this was good news as I only have one prescription i.e contraceptive pills that was prescribed. Lo and behold, the customer service consultant tells me that contraceptive pills aren't covered under the Smart Plan as 'they are seen as over the counter medication even though you need a prescription'. Are you kidding me? Is this supposed to be a joke? You should be ashamed! I will be moving to another medical aid and I will make people aware of my experience. </p>
Dear Natashavdm1000
Thanks for the opportunity to respond. We’ll look into your query and let you know soon.
Regards
Discovery Health Servicing Team
Dear Natashavdm1000
Thanks for the opportunity to respond. We’ll look into your query and let you know soon.
Regards
Discovery Health Servicing Team
Dear Natashavdm1000
We’ve just sent you feedback by email. Please contact us if you have any other queries.
Regards
Umiksha Maharaj
Dear Natashavdm1000
We’ve just sent you feedback by email. Please contact us if you have any other queries.
Regards
Umiksha Maharaj
