DISGUSTING!PROMISE AFTER PROMISE!

I was told by Nigel Padayachee EXUCUTIVE RELATIONSHIP MANAGER that my claim reimbur*****t would reflect in my account today , email proof is below. Today I phoned client services because the funds does not reflect , I am told it was only processed today!!! AND this after battling since January to be reimbursed !!!!!How more ********* of a business can you be!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DISGUSTED , YOU ARE A BUNCH OF PARASITES !!

Dear Mrs *****

Thank you for taking my call and allowing me to assist you it has been a pleasure.

As discussed this email serves to confirm that we have reprocessed your claim for DR Hendricks for an amount of R986.00 to be paid from your specialist benefit. The funds will be paid directly to you and should reflect by the 27/02/2018.

I apologise for any inconvenience caused by this error and I am personally investigating the reasons behind it.

Please feel free to contact me directly if you have any further queries.