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Corne R

1 reviews | Active since Dec 2014

22 Mar 2023, 13:33

DISGUSTING! you are only a number. part of their money algorithm

About a month ago I crashed during my surgery. Not ONCE did I receive a call or follow-up from Discovery, offering ANY for m of support! Whether it is telephonic counselling or ANYTHING of the kind. YOU DO NOT CARE ABOUT THE LIVES OF YOUR CLIENTS. IT'S ALL ABOUT THE MONEY. YOU COULD NOT GIVE A F@CK IF I DIED. You disgust me. It is an absolute scandal!

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Replies (2)
Discovery Health
Discovery Health's reply23 Mar 2023, 09:47
Official
Dear Corne
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply24 Mar 2023, 14:47
Official
Dear Corne 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team