1 reviews | Active since Jul 2011
DISGUSTING TREATMENR BY DISCOVERY SOCIAL MEDIA
SICK OF PAYING A COMPANY Over 7k a month of which I have been a customer for over 22 years AND THEIR SOCIAL MEDIA TEAM ON TWITTER BLOCK ME BECAUSE OF THEIR INCOMPETENCE!!! This excludes the rest of my family so add that up... over R 7000.00 a month spent on medical aid and insurance and I am unable to communicate on Twitter!? Two weeks of being ignored and when I get angry I get blocked! Is this how DISCOVERY TREAT THEIR CUSTOMERS? To remove a convenient portal for communicating with a company that I spend 1000s of Rands with, because they were too lazy and *********** to deal with several on going issues? They refuse to take responsibility for their actions... Not just medical aid but insurance too!! Not to mention life policy as well and this is the way I’m treated? Their FB team take forever to respond so they are really no use to me! I demand something is done.
Dear LynnHoff
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear LynnHoff
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear LynnHoff
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
Dear LynnHoff
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
