EL
Elias L

1 reviews | Active since Jan 2010

11 Jan 2017, 08:55

Disgusting Service on adding a dependant at Discovery Health

<p>I'm very frustrated at the service I have received at Discovery. I have sent twice the forms to add a new dependant a week ago and still today they have not added the dependant. I have sent all that is required to ********** I have been calling since. I never thought that Discovery Health's service could be so poor if I had known I would have never joined. How this matter is dealt will determine if I'll still be a member!!!</p>

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Replies (2)
Discovery Health
Discovery Health's reply11 Jan 2017, 12:08
Official

Dear letebele

We saw your comment and understand your frustration.

We are investigating your query and we will contact you shortly.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply16 Jan 2017, 10:51
Official

Dear letebele

This issue has been resolved by email.

Please check your inbox and let us know if there’s anything else we can help with.

Regards
Discovery Health Servicing Team