DISGUSTING SERVICE OF MANAGEMENT

<p>As a member of discovery my membership has been suspended from what I've known to be since January 2017,I have called and queried about this and I was put through to a lady Jessica who I assume is a manager,apparently my membership was suspended due to me paying the incorrect monthly payments,I was under the impression that my fee is R800 a month I was told it's R914, discovery did not make any courtesy call to find out why the member is making a direct deposit of R800 & not the full amount my point is no one notified me about the incorrect payment to find out why a client is always paying R114 less. Jessica said she will call me back,I waited a week and emailed her again up until this day no one contacted me. Discovery has been a useless service provider,in the event I am ill or meet an accident my membership is still suspended and I am not willing to pay the extra cash for all these months as it has been so unprofessional to never let a client know in the first month,this is the most disgusting service I received and the lies that they will contact me but never did. No one should waste their time joining such an unprofessional organization there's way better medical aid companies. They have such high premiums and expect me to cough up money for the previous months and some of my consults have not been paid for up until now. DISGUSTED *****!!!</p>