Disgusting Service , go elsewhere

Disgusting Customer Service, I have been trying to put my husband on my medical aid since November 2019 it is now May 2020 during the pandemic. So I have been sending emails daily, following up, and trying to get help.

Today I get a call first from a male gentle man who then wanted to know from me what he wants me for him to do in order to correct the situation!!!!!! Really?????? is it not your job? puts me through to snotty women who cannot answer my questions or statement and tells me she is not a child because she also cannot handle how frustrated I am, I completed all documentation and applications and now they tell me its past 90 days and I need to complete a new one in order for them to help me but did not help me the first 500 times I emailed.