Disgusting service from discovery

My husband and I have been with discovery for about 3 years now. I fall pregnant January and was advised to activate my maternity benefits.

We have now relocated to Cape Town only be told that discovery has no gynecologist available in Cape Town and due to this an agent then advises us that it’s not their problem i have 2 options, I can either go to a government hospital or cough up the R10000 cash for a private gyne as discovery will not refund me for any procedure costs. I feel that this is pathetic and as a client who has always been loyal this kind of treatment is disgusting.

Discovery sold us a policy advising us that we will have specialist benefits and now that 1 is needed we get told they don’t have anyone and it’s not their problem.

I have due for birth in 2 months and my medical aid basically just collects payments as they refuse to supply any solution for the lack of gynecologists that they so clearly have.