DISGUSTING SERVICE FROM DISCOVERY

T'S THE THIRD MONTH THAT I'M HAVING PROBLEMS CLAIMING FOR AN APPROVED PMB MEDICATION THAT I MUST TAKE FOR LIFE. THE LACK OF SKILLS TO SOLVE THIS PROBLEM ITS DISGUSTING.

I DEMAND THIS BE SOLVED ASAP.

---------- Forwarded message --------- From: Clicks Pharmacy Bayswater <***> Date: Tue, 27 Feb 2024 at 09:53 Subject: FW: PERELMUT To: Ariel Perelmut <***>

Good day Mr Perelmut

I just came off a hour and 20min call with Discovery

The medication can be claimed but it again has a R24 levy

I spoke with Lavern, Prisilla and then somone from the Health Partner number to sort out the levy

They escalated but I don’t have a time of when It should be completed

***

Kind regards,

Gerhard Becker, B.Pharm (NWU), (L1,L2)

Clicks Pharmacy Bayswater - Pharmacy Manager (0448)

Direct cellphone: +27 (0)82 ***

Direct Whatsapp line: +27 (0)64 ***

Direct pharmacy: +27 (0)51 ***

Address: Shop 10, Bayswater Village Centre, 41 Milner Road, Bloemfontein, 9301

Description: Description: Description: Description: cid:C2E7CA9B-8479-4FF4-9B95-7F9855F2BED8 Description: Description: Description: Description: cid:BAAAF76A-08A6-479D-BC1B-3C***D95 Description: UntitledDescription: Untitled

From: Clicks Pharmacy Bayswater Sent: 26 February 2024 15:15 To: 'Ariel Perelmut' Subject: RE: PERELMUT

Good Day sir

Medical aid is busy investigating on their side to lift the block, they said we should try again tomorrow morning. I’ll contact you as soon as I manage to claim them.

Kind regards,

Gerhard Becker, B.Pharm (NWU), (L1,L2)

Clicks Pharmacy Bayswater - Pharmacy Manager (0448)

Direct cellphone: +27 (0)82 ***

Direct Whatsapp line: +27 (0)64 ***

Direct pharmacy: +27 (0)51 ***

Address: Shop 10, Bayswater Village Centre, 41 Milner Road, Bloemfontein, 9301

Description: Description: Description: Description: cid:C2E7CA9B-8479-4FF4-9B95-7F9855F2BED8 Description: Description: Description: Description: cid:BAAAF76A-08A6-479D-BC1B-3C***D95 Description: UntitledDescription: Untitled

From: Ariel Perelmut [mailto:***] Sent: 26 February 2024 12:23 To: Clicks Pharmacy Bayswater Subject: PERELMUT

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Hi,

Any news from Discovery ?

Thanks

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