MA
Merinda A

1 reviews | Active since Nov 2019

26 Nov 2019, 11:57

Disgusting service Discovery

COMPLAINT Terrible Service. Confirms over a recorded line they will cover a dr visit 5 out of 6 visits so I have available 1 more visit they will covered on their extended benefit . Then I go to the dr the same day and the account gets rejected. Then they listen to the call realise i was miss informed but still not coming back to me or paying for this account. I have all the names Vivek, Leevin and Kangelani

0
Replies (2)
Discovery Health
Discovery Health's reply26 Nov 2019, 13:05
Official
Dear Merinda Allam

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply28 Nov 2019, 11:35
Official
Dear Merinda Allam

We have made contact with you to address your concerns.

Regards
Discovery Health Servicing Team