1 reviews | Active since Oct 2016

24 Oct 2016, 00:08

Disgusting service

<p>I have been a member with Discovery Health for 5 years now and have recently added my girlfriend as a beneficiary. She is 5 months pregnant and recently fell I'll with a stomach bug and was dehydrated. I rushed her off to hospital only to find out that the hospitals couldn't help me and told me I needed to see a GP first. I have been told that they refuse to cover the birth of my unborn child. They have also refused to send me my membership cards and every time I call to complain I get false promises.. I'm extremely disgusted in this medical aid and the service we have received.. </p>

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Replies (2)
Discovery Health
Discovery Health's reply24 Oct 2016, 08:36
Official

Dear rick-risseeuw

We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply25 Oct 2016, 10:53
Official

Dear rick-risseeuw

We have been in touch with you to answer your comments.

Regards
Umiksha Maharaj