disgusting service

Item: Discovery Health
Rating: 1
Author: jacqueline A

my grand daughter was born on the 3 jan 2025 and benefits were activated 2024 and we have now sent docs to put her on my medical aid which is not done yet i called in 12 times sent docs 10 times what disgusting service asked for manager theres never one available why they debit my account with such high premiums monthly but provide a disgusting service right now i was on the line 20 mins no help how can we support a company like this manager to call *** to sort or cance 5 medical aids

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

23 Jan 2025, 06:57

Dear Jacqueline A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply23 Jan 2025, 06:57

Official

Dear Jacqueline A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

23 Jan 2025, 15:50

Dear Jacqueline A

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply23 Jan 2025, 15:50

Official

Dear Jacqueline A

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team