AB
Anabelle B
1 reviews | Active since Oct 2019
08 Oct 2019, 16:17
Disgusting service
I am DISGUSTED with Discovery medical aid. I pay a fortune and get the worst service ever. I need and urgent pre autherrization number. I hold one for hours to be told it takes 2-3 working day. UNACCEPTABLE. I've been very ill, I got an auth number whilst in Er24 and some guy, the so called case manager of Discovery "Xolani" declined it. The surgeon was agree as was I. I WILL name and shame them
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Replies (2)
Discovery Health's replyOfficial
09 Oct 2019, 09:17Dear Anabelle Borain
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
Discovery Health's reply09 Oct 2019, 09:17
Official
Dear Anabelle Borain
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
10 Oct 2019, 14:58Dear Anabelle Borain
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply10 Oct 2019, 14:58
Official
Dear Anabelle Borain
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team