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Tasmin F

1 reviews | Active since Aug 2020

30 Sept 2020, 16:29

Disgusting service!

I am so disappointed and shocked that I have not received an acknowledgement email stating my claim was received with regards to ***** that has taken place on my medical aid! I have sent 2 emails to the forensics department twice 1 on the 18th of August 2020 and the other 1 on the 31st of August 2020, till today no response from you guys! Always thought that discovery was a great medical aid but the service this far is damn HORRIBLE! I am so disapointed!

0
Replies (2)
Discovery Health
Discovery Health's reply01 Oct 2020, 08:23
Official
Dear Tasmin F
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply01 Oct 2020, 14:20
Official
Dear Tasmin F
 
We have been in touch with you to answer your comments.
 
Regards
Discovery Health Servicing Team