Disgusting Service

<p>I visited a specialist and had to pay cash and claim back from discovery,I called in to confirm the procedure and the agent confirmed my banking details,I then submitted the claim,called after 3 days they tell me they issued a cheque because finance couldnt find my banking details,I then had to wait for the cheque to be cancelled for them to load an eft,spoke to numerous agents,none of whom called back for update even when they said they would,wasted airtime and up till now now money in my account,ive never experienced something like this in my life!!if it was their fault they shouldn't have made me.wait so long esp since all my details were there.Appauled</p>