NJ
Natalie J
1 reviews | Active since Oct 2014
18 Apr 2016, 15:49
Disgusting service
Dear reader<br> <br> I would like to warn you to stay away from using this medical aid service. Its consultant has no clue of what they are telling there clients. I called on various occasions regarding my tax return certificate and was told1st March then end 30 March then middle of April and now again 9 May 2016.I find it unacceptable that clients get fed all kinds of information. From insurance it was even worse. Please people if you can go to a different service provider STAY AWAY FROM DISCOVERY!!
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Discovery Health's replyOfficial
20 Apr 2016, 14:47Hello nata****anielsja,
Thank you for discussing your concerns with me today. Your tax certificate will be available from the second week in May 2016. We apologise for any inconvenience this may have caused you. The certificates will automatically be sent to all our members via their preferred method of communication. You can also find it on our website. I will ensure that you receive your tax certificate as soon as it is available.
Kind regards
Sirgree
Thank you for discussing your concerns with me today. Your tax certificate will be available from the second week in May 2016. We apologise for any inconvenience this may have caused you. The certificates will automatically be sent to all our members via their preferred method of communication. You can also find it on our website. I will ensure that you receive your tax certificate as soon as it is available.
Kind regards
Sirgree
Discovery Health's reply20 Apr 2016, 14:47
Official
Hello nata****anielsja,
Thank you for discussing your concerns with me today. Your tax certificate will be available from the second week in May 2016. We apologise for any inconvenience this may have caused you. The certificates will automatically be sent to all our members via their preferred method of communication. You can also find it on our website. I will ensure that you receive your tax certificate as soon as it is available.
Kind regards
Sirgree
Thank you for discussing your concerns with me today. Your tax certificate will be available from the second week in May 2016. We apologise for any inconvenience this may have caused you. The certificates will automatically be sent to all our members via their preferred method of communication. You can also find it on our website. I will ensure that you receive your tax certificate as soon as it is available.
Kind regards
Sirgree