DISGUSTING SERVICE!!!!!!!

I know you probably get THOUSANDs of BAD complaints a day since you are absolutely a terrible service.

This is where I am at:

1. I've submitted my claims on the app and on desktop. But EVERY single time I follow up with discovery on their chat, then they state they cannot find the claims even if I provide them with the reference numbers.

2. It's not possible to attach a document on the online chat as it doesn't work, but it allows you to attach a document but then the chat stops and breaks. Absolutely USELESS chat platform. I want to show them the SCREENSHOT of the REFERENCE IDs that were GENERATE BY DISCOVERY!!!!

3. I've sent emails to *** and NO RESPONSE!!! NOTHING NOTHING NOTHING!!! I asked them to call me - still NOTHING!!

4. I have a WELLTH fund benefit and also a yearly dentist check-up. I went for a dentist check-up and my dentist submitted my claim on my behalf of me, discovery used my WELLTH fund to cover this bill instead of my yearly check-up. This is absolutely unfair. They first have to use my yearly check-up, because now I loose that benefit! This needs to be revised!!!!!!

I'm at the point of changing health care.

It's so EXTREMELY frustrating to have to come to Hello Peter for such **** situations and especially if we pay so much per month and this is what you get out of it!!!

I expect a call from you, VERY SOON!!!!

Membership Number: ***