1 reviews | Active since Sept 2016
Disgusting Service
On the 12th December 2023 A consultant from Discovery called me,
I am absolutely disgusted in the service from the Discovery Vitality Consultant.
My Vitality has Always and should be linked to Medical Aid as Agreed.
I am now told that I need to rejoin the Gym and pay the activation fee.
The 429 fee is unaffordable for Vitality hence the downgrade.
Please can this be done.
I am also told that I MUST have a Discovery Bank account!I actually do but this has nothing to do with Vitality.
This consultant had the audacity to say the consultant at Wanooka does not know what she is doing and needs to be retrained!
This is unacceptable for a world class company like Discovery to have a consultant like this working at the company.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
Now this is outstanding on payments?
Now this is outstanding on payments?
