Disgusting Service

Some almost 3 weeks ago I tried to attach a GP to Specialist 2 page document and Xray Report to an email which I tried sending to Discovery Health Key Care Plus. I received a return mail stating that keycareauth inbox was full.

I then went 3 days later to Postnet who then sent the documents successfully. Another 3 days went by and I phoned Discovery Health only to be told they had rep**** to Postnet stating that there were no attachments. So I asked well why did you reply to Postnet when my details were on their email. The rep**** because the email came from them. So I asked well did you really expect Postnet to phone me. I am your medical aid member not Postnet.

I then zipped the files and had to send them via google chrome as they were considered too big. Again I got a reply saying there were no attachments. I then accessed the email I sent to them and YES OF COURSE THERE WAS AN ATTACHMENT and when I clicked on same I could open all attachments !!!!!!

I sent an email to Discovery Health on Friday extracting the section which reflects an attachment. Needless to say they havnt bothered to reply to me. Meanwhile I have been sitting with severe discomfort for more than 3 weeks.

You are just so *********** Discovery Health!!!!!