1 reviews | Active since May 2017

24 May 2017, 21:04

Disgusting service!!!

<p>the only reason you get 1 star is because I can't select anything worse!!!!</p> <p> </p> <p>i have to submit document after document to change my cell phone number for OTPs to access my medical profile yet someone else, other than me can end my membership??? I didn't even get a phone call to confirm this is what I wanted!!!! I have now paid fees for a membership which I have just been informed has been cancelled! </p> <p> </p> <p>Who the hell do you think you are playing with people's medical security and taking stacks of money for it at the same time? </p> <p> </p> <p>Management at doscocery should be ashamed, you're a bunch of money hungry ***s with no interest in providing proper service!</p> <p> </p> <p>i will take legal action if my medical aid is not reinstated immediately! </p>

0
Replies (2)
Discovery Health
Discovery Health's reply25 May 2017, 09:40
Official

Dear kieran-lindeque

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply26 May 2017, 13:20
Official

Dear kieran-lindeque

We have been in touch to answer you comments.

Regards
Discovery Health Servicing Team