Disgusting response and payment service.

My name is samantha thomas.ive been a member of discovery health for more than 5 years now and i am disgusted by the service and the way my claims are handled.I pay aproximately r6000 to R7000 including my company contributions and i am the principle and only member.I have only 1 Chronic medication on this plan and have hardly used my hospital or physician access.I purchase whenever i need over the counter self medication.I recently went to Johannesburg and had to be rushed to hospital as i could hardly breath due to Severe Bronchitus.i was treated and discharged the same day.When i arrived in Cape town soon after,i still had the problem of breathing and had to go to the hospital here.As mentioned,i hardly use my medical aid and now i get a bill from the hospital in Cape town telling me that the medical aid is refusing to pay as there is a lack of funds in my savings.What ridiculous health plan do i have.I pay a premium to receive bull**** from my medical aid.The yearly cost is over R70k and in the case of emergency i cannot rely on my Medical aid.What nonsense.....I would rather put my money in my bank and save it for incidents like this.Yourl need to sort this situation out or i go to social media and expose your wrong doings.