Disgusting monopolists who don't care

Am a key care member and what discovery is doing ti me its abuse am at my nominated doctor and i was sent BACK With no assistance because they didn't update their systems i nominated my primary dr but was never updated and had to go back with no assistance when i call discovery they didn't even care they just told me its system problem how convenient for them to shift the blame am so sick and can't see a dr yet am paying every month what kind of service is this marha my primary dr since they changed everything to suit you is dr legodi but they ddnt change that can discovery fix this and stop playing with our lives