Disgusting etiquette and incompetence

I am a 30 year loyal member of discovery. I changed from one bank to a new bank when I retired. My broker notified Discovery in writing. I received the MOST UNPROFESSIONAL IN BAD TASTE SNOTTY THREATENING LETTER AND ALSO DISCOVERY CANCELLED MT BENEFIT.

I am so sick and tired to deal with companies who have *********** staff who cannot read understand or ALWAYS blame their I incompetence on "the system!!! It was an ABSOLUTE insult to a loyal member. DISCOVERY has the sickness of the sign of the Times. Money money money. Money makes you funny but money makes the ugly. The client is their LAST priority!! Turning figures is their only priority. Shame on you DISCOVERY!!!!