CW
Craig W

1 reviews | Active since Aug 2020

03 Feb 2025, 11:23

Disgusting Discovery Health Don't Care

I phoned Discovery oncology department regarding an emergency scan.

I was on the phone for ages when i finally got through to an agent.

When the agent had no answers for me, she just put the phone down. Now I have to sit on the phone for another hour waiting to be helped.

0
Replies (2)
Discovery Health
Discovery Health's reply03 Feb 2025, 12:52
Official
Dear Craig W

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply06 Feb 2025, 13:01
Official
Dear Craig W

Please check your emails for final feedback from us.

Regards 
Discovery Health Servicing Team