DISGUSTING Discovery Health declining cancer treatment of patient who has been with them for 23yrs. And no reason given.

My father has belonged to Discovery Health for 23 years. He has had cancer for a few years now. It went well for a while and he has been in remission. Unfortunately we received the bad news almost two months ago that the cancer has returned. His oncologist and specialist app**** to Discovery Health for the treatment; stereotactic radiation - the safest and best option to target the cancer on his spine. For three weeks they waited for authorization. No communication was received. Eventually my father followed up himself and was casually told treatment was denied. They apparently could not get hold of him (but for the past 23 years it has not been a problem). They sent him the letter of confirmation that the treatment was declined - absolutely no reason was given, other than "declined request". Now I am sorry - this is just absolutely disgusting and disgraceful. This is a person's life you are toying with and not another bank you are opening to make more money than you already have... Spend less time and money signing totally irrelevant people to act as ambassadors and do what you are meant to do - help save lives. this is by no means the last of my rants and I will take this matter to the radios and all other social media. I am a Discovery member myself and happy to say that I am moving on and getting myself another medical aid... Come on Discovery - this is my father's life! Does he mean nothing to you after you've been taking his fees for 23 years?