NB
Nicolette B

1 reviews | Active since Jun 2018

11 Aug 2021, 10:22

Disgusting Discovery

ZERO Stars Discovery Health must have the most patronizing and condescending customer service. ********** claims processed against my account, multiple times from the same practitioner. Discovery's reaction = 'crickets' Practitioner submit ********** claim the following month again Discovery's reaction = 'crickets' Get authorisation for valid claim, submit the claim Discovery's reaction = not going to pay the claim I give up - *******ion in SAfrica in every nook and cranny

0
Replies (2)
Discovery Health
Discovery Health's reply11 Aug 2021, 10:38
Official
Dear Nicolette B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply13 Aug 2021, 10:32
Official
Dear Nicolette B We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team