DC
Denis C

1 reviews | Active since Jun 2016

12 Dec 2016, 07:54

'Disgusting' Discovery!

<p>I am a Discovery Health member (been for quite a while) and last week I had a serious car accident (my car was actually a write-off) and the paramedics rushed me to St. AUgustine's Hospital in Durban. At the hospital they did some examinations and X-Rays to check if there were any serious injuries and fortunately there weren't any and I was discharged and given a couple of days off work. To my surprise, Discover Health sent an e-mail stating that they will not cover my medical bill despite the fact that this was an emergency and my plan clearly states that I am covered in emergencies. I find this disgusting and I will be terminating my membership. In addition, I am going to communicate this directly to the Minister of Health as I feel he should be aware of how this so-called Medical Aid is swindling people!</p>

0
Replies (1)
Discovery Health
Discovery Health's reply12 Dec 2016, 10:25
Official

Dear dchops

We apologise for the frustration this has caused.

We will contact you to resolve the matter as soon as we can.

Regards
Discovery health Servicing Team