Disgusting cost saving measure to keep patients out of hospital

I’m am utterly disgusted by the service we have received from Discovery Health tonight. That being said, this is seemingly a once off. I strongly believe our poor service was due to the incompetence of a singular member of staff and not the scheme policies as a whole.

As of right now, 20:37 my dad is awaiting admission at Lenmed Ethekwini Hospital. This is despite having arrived with a documented instruction from his physician to admit him.

I am disgusted that you would force a clearly sick man to wait for hours in the uncomfortable trauma beds.

Do you think people go to hospital for fun? I spent the better part of 2018 in hospital, check your records. Trust me when I say my family go there only as a last resort because of the horrid memories we have of Hospitals.

Why do you think a GP from trauma would be better suited to ascertain a prognosis on a patient as opposed to their treating physician? It’s nonsensical.

To my knowledge, discovery is the only medical scheme that would second guess an expert in favour of a Casualty GP.