Disgusting behavior and unprofessionalism.

Their consultant on the medxpress side is so rude that she thinks she is better than the customer, not willing to listen or interact with the customer/patient but to be listen without full information of what she is saying, later dropped the call instead of finding the solution. How can one be on chronic condition and being taking medication for more than two years but today she claims I need to submit the script every month. Which is stupid.