JF
Jade F

1 reviews | Active since Oct 2023

17 Jun 2025, 17:00

Disgusting

I’m extremely disappointed with the service. Every consultant gives a different story, and none of them actually help. Because of this inconsistent and misleading advice, my newborn is not covered under my premium plan. This is absolutely disgusting and unacceptable, especially when dealing with something as important as a child’s health. I trusted this company and was completely let down.

0
Replies (2)
Discovery Health
Discovery Health's reply18 Jun 2025, 06:42
Official
Dear Jade F
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply20 Jun 2025, 16:51
Official
Dear Jade F
 
We have been in contact with you to answer your comments.
 
Regards 
Discovery Health Servicing Team