PB
Pieter B

1 reviews | Active since Dec 2012

07 Mar 2016, 14:05

DISGUSTEd - Termination

I am truly disgusted by Discovery health - They terminated my fiends medical aid MEM: ***.<br> The policy was activated on the 1st of March with no waiting period of any sort. She filled in a medical report to declare a few medical questions. I took her to doctors just for a few check-ups to make sure she is in good health, as i am trying to help her out as she is struggling at this time. She has fibrosis on the uterus - this was only discovered later on the 3rd of March and wasn't known to her that she had a pre-exciting condition. No because of this she needed a operation. I struggled the whole week to get an auth number, later to find out it was declined and that they are terminating her contract. I find it absurd and disgusting. How was she to know she had an illness of some sort? Me and my husband is loyal discovery cleints having also medial aid, vitality and a discovery credit card. i am going to cancel everything from them !!!! Enough is enough !!!<br>

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Replies (1)
Discovery Health
Discovery Health's reply09 Mar 2016, 13:30
Official
Hello bezpiet13,

Thank you for your comment.

We can confirm that you have been contacted regarding your query and given all of the relevant information.

Should you have any further queries that you may require assistance with, please do not hesitate to contact us directly.

Regards

Megan